Reference

dewa234 Privacy Policy For Your Account

Our Privacy Policy explains what dewa234 collects when you open an account, sign in from a phone, or use DANA and QRIS, and why each record is needed.

Account recordsWallet detailsDevice choicesPolicy requests
dewa234 dewa234 Privacy Policy For Your Account
CONTACT ROUTES

Use The Account Privacy Support Path

A clear contact route helps you question a record without explaining your concern repeatedly. Start from the support link on the sign-in screen or inside your account menu, then identify the account phone number and the privacy request you want us to handle. We use those details to locate the correct record and protect your account before replying.

Team online

Account access

If phone verification blocks your account, use the sign-in support link and describe the issue. We may ask for account details before discussing personal data or changing access.

Wallet records

For a DANA, OVO, GoPay or QRIS record, send the relevant reference through account support. We check the payment status without asking you to share a wallet password.

Privacy request

Ask to access, correct or delete eligible data through the same support route. Include your account phone number and request type so we can verify ownership first.

DATA CONTROLS

Browse How We Handle Your Records

We treat the Privacy Policy as an operating process, not a label placed beside the account form. Our controls separate identity details from payment references where practical, limit account access by verification…

Collected details

We may collect your phone number, verification result, sign-in events, device signals and payment references from DANA, OVO, GoPay, QRIS or bank transfer activity.

Cookie choices

Cookies can support sign-in continuity, security checks and saved page preferences. You can manage browser cookie settings, although disabling them may affect account access.

Account security

Phone verification helps us confirm account ownership before access or a data request. Never send a wallet password or full security code through a support message.

Retention period

We keep records while they serve account, payment, security or legal needs, then remove or anonymise them when continued storage is not required.

Correction requests

If your phone number or account detail is wrong, contact support with the requested correction. We verify the account before changing information tied to access.

Deletion requests

You can ask whether eligible personal data may be deleted. Transaction or security records may remain when retention is required for a valid legal reason.

Check Privacy Policy Answers Before Opening

These Privacy Policy answers address the account and payment questions you may have before opening an account with dewa234. They explain the practical route for data access, device use, wallet references and changes, while eligibility remains subject to local law.

It covers account details, phone verification, sign-in events, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer.

We use your phone number to create and verify account access, identify the correct record during support and help prevent another person from requesting changes to your personal data.

Yes. The policy includes QRIS references and status details from DANA, OVO and GoPay when they are connected to an account payment request. We do not need your wallet password.

Use the support link on the sign-in screen or in your account menu. State that you want a data access request, provide your account phone number and complete ownership checks.

You can ask us to correct eligible account information, such as a phone number. We verify ownership first, then assess the requested change against account security and legal requirements.

We may record device and browser signals from your phone or desktop session for sign-in security and service operation. These signals help us identify unusual access without storing your private device content.

You may request deletion of eligible personal data through support. Some account, payment or security records can remain when a valid legal obligation or unresolved transaction requires retention.